Delete your CoinClue account

CoinClue lets you permanently delete your account directly inside the app.

Deletion steps

1. Open CoinClue.
2. Select Profile in the bottom navigation.
3. Select Delete account.
4. Confirm the deletion request.

What is deleted

CoinClue reports success only after its backend verifies deletion of your authentication identity, saved coin collection, marketplace listings, conversations and messages, reports, blocks, uploaded coin photos, the RevenueCat customer record and OneSignal notification identity keyed to your CoinClue account identifier, and—if used—Sign in with Apple authorization. If the app reports a failure, the deletion did not fully complete; retry or contact us for assistance.

After deletion, we retain a minimal security tombstone containing the random former account identifier and deletion-workflow timestamps. It contains no email, photos, collection, listing, message, or contact content. This record prevents an access token issued before deletion from recreating uploads. Other limited safety or legal records may be retained when reasonably necessary to investigate a reported violation, prevent fraud or abuse, resolve a dispute, or comply with law. Local app preferences may remain on your device until you clear the app’s data or uninstall it.

Subscriptions and store records

Deleting CoinClue does not cancel an active Apple App Store or Google Play subscription. Cancel it separately in iOS Settings → Apple ID → Subscriptions or Google Play → Payments & subscriptions → Subscriptions. Apple and Google may retain subscription and transaction records under their own terms even after your CoinClue account and RevenueCat customer record are deleted.

Need assistance?

If you cannot access the app, email tkchbils@gmail.com from the email associated with your account and request account deletion.

See the CoinClue Privacy Policy.